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About Shulan's
Shulan's T: 1-888-689-7077
T: 1-330-836-8477
Fax: 330-836-6317
Message us | Review Us
www.shulans.com
2701 W. Market St.
Akron, OH 44333
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Hours:
Monday: 10 am - 7 pm
Tuesday: 10 am - 7 pm
Wednesday: 10 am - 7 pm
Thursday: 10 am - 7 pm
Friday: 10 am - 7 pm
Saturday: 10 am - 7 pm
Sunday: 12 pm - 4 pm



Bridge page Shulan's product catalog on Bridge

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ordering

To place an order just make your selection, fill your shopping cart and check out. Or call us at 1-888-689-7077 during our normal business hours. Our skilled representatives will be happy to assist you.

Order ConfirmationAfter placing your order you will be sent an order confirmations via e-mail.

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payment

Sales Tax There is a 6.75% sales tax on orders shipped to Ohio addresses. Tax is charged on shipping charges when the item is shipped to an Ohio address. All other states are tax exempt.

Forms of PaymentVisa, Mastercard, Discover and American Express

Privacy

When checking out, the information we ask you, such as your name, address, billing address, credit card information, and email, is required to complete the order.

Please click here to learn more about our privacy policy and terms.

If you have any questions or concerns about our privacy policy, please e-mail us.

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shipping & delivery

Free shipping over $100. (No furniture, rugs, etc.) Under $100, the shipping is a flat fee of $15 in the continental U.S. Separate charges apply outside of this region.

We ship purchases via UPS. Please allow 6 - 8 business days from the date of confirmation of receipt of your order for delivery of in-stock items. In case the item is out of stock or if there is any other cause of delay we will notify you by e-mail, providing you with an estimated delivery time.

In order to avoid confusion, please note the following:

  • We DO NOT ship on Saturday, Sunday, Monday and orders placed after 3:00 pm on Friday will not be processed and shipped until the following Tuesday.
  • Hawaii, Alaska & International Shipments: We are pleased to ship internationally and the shipping charges are determined on an individual basis. Since shipping costs vary based on location, we request that before placing the order, call 1-888-689-7077 to receive an estimate shipping cost to confirm you do indeed want to proceed with the order. Once the item has been packaged and shipped, another transaction will be placed on your credit card with the exact amount of the shipping and an e-mail will be sent informing you this along with the actual cost of shipping.
  • Any customs or duty charges are the responsibility of purchaser and/or recipient.

Express ShippingIf you need express shipping, please call 1-888-689-7077 to request a rush order. At this time, we will give you an estimated price for One Day Express and Two Day Express and ask if you would still like to proceed. The orders must also be placed before 1pm (EST) for next day shipping. Once the item has been packaged and shipped, another transaction will be placed on your credit card with the exact amount of the express shipping and an e-mail will be sent informing you of this transaction along with the actual cost of shipping.

Delivery Surcharges ($)Because furniture, rugs and other large items are bulky and heavy, our cost to ship them is higher than for other items. Therefore, these large items have a delivery surcharge; we will e-mail you informing you of this extra charge.

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special services

Personal Shopping Personal Shoppers are pleased to assist you in making the best choices for your own home and gifts for others.

Bridal Registry At Shulan's, we pride ourselves on providing brides-to-be with a unique experience and special individual attention. Please call for a consultation with our Bridal Registrar. You are also invited to create your registry online - please click here

Gift CertificatesGift certificates may be purchased in any denomination and are in many cases the best gift you can give to the friend who has everything.

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merchandise pricing & availability

We hope you will understand that with all the efforts we make to have our items correctly priced and have their stock quantity up-to-date, occasionally this information may be incorrect.

If for some reason the stock quantity is mismarked and we do not have the item in-stock, we will notify you of this. At this point, you can choose to keep or cancel the order. If you choose to keep the order please be aware that it usually takes anywhere from 4-6 weeks to receive.

If a product's correct price is lower than our stated price, we charge the lower amount and send you the item.

If a product's price is higher than our stated price, we will cancel your order and notify you of this cancellation. You are more than welcome to purchase the item again at the correct price.

As shown on the site, an out-of-stock item can be ordered and is estimated to take 4-6 weeks to receive. Please note that there are a handful of brands that we do not keep in-stock due to the large amount of inventory. These brands will take extra time to ship out and the stock shown for these brands does not reflect our in-store stock but rather their availability.

We reserve the right to cancel any order we receive at our discretion. The full amount charged will be credited back to your account.

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returns & exchanges

We hope you will love your selection. If for any reason you wish to send it back, we accept returns of unused items within 30 days of receipt of the package. The merchandise amount of your original purchase will be refunded to you, excluding any shipping charges. Import merchandise, special-order merchandise, sale and personalized items are not returnable - so take special care when giving instructions for special orders and personalization.

A gift can be returned for exchange only.

There is 20% restocking fee on returns for special order items.

Return the product to: 2701 W. Market St., Akron, OH 44333 (please keep your receipt should you need to track your package). Remember to insure it for full value. The customer remains responsible for both outgoing and incoming shipping charges. Shipping and handling charges are non refundable. Shipping and handling charges will be applied to all exchange orders.

Your credit card will be credited for the price of the merchandise and any taxes when we have received and processed your returned item. Please note that credit card companies vary on the time it takes for credit to appear on their customers' records. Please allow one to two billing cycles for the refund to appear on your statement.

For other information on returns, please call 1-888-689-7077.

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damaged goods policy

We trust your package has arrived safely. Please check all items for possible shipping damage. If any damage has been found, retain all original packing materials and cartons. Claims must be made within 10 work days to the carrier: UPS: 800-742-5877.

Shipping and carrier have no legal obligation to honor your claim unless you follow these procedures. If items are to be returned to us please repack merchandise exactly as received.

We are willing to assist you in every possible manner in collecting claims for loss or damage, but this willingness on our part does not make us responsible for collections of claims.

Should an item be damaged during shipment because of an error or mishap on the part of the shipping agent, we are not responsible for replacing said item.

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About Shulan's

Since 1921, Shulan's Fairlawn Jewelers has had the area's largest selection of the world's best-known jewelry, watches, china, crystal, silver and gifts.

Expertise
Just as important, four generations of Shulan's have brought expert guidance to all of our customers as they make these important purchases. Only at Shulan's will you find the expertise of 95 years in business to help guide you to great products from companies that truly believe in service.

Honesty
Our long reputation for honesty means you will always get fair prices and trustworthy advice. It also gives us a strong foundation for dealing with companies who stand behind the quality of their products. Whether it is a wedding ring that can be re-sized or stainless steel flatware with a lifetime warranty that is actually honored, if it's from Shulan's, you can depend on satisfaction.

Design
We provide a number of design services for jewelry, table settings and gifts.

Jewelry
Shulan's offers a complete list of services, including custom design and fabrication.

Table settings
We can coordinate your china with crystal, silver or other flatware, so you can enjoy using it every day and can adapt it for casual or formal entertaining.
Gifts
Our Corporate Gifts Program offers a large selection of gifts, awards and china that can be customized.

Selection
Our web site and its links bring you a dazzling on-line catalog, but there is so much more available than we can show you here. And no photograph can substitute for holding fine jewelry, china, crystal or silver in your own hands. That's why we urge you to call our local number (330-836-8477) or our toll-free number (888-689-7077) for our personal help with your selection. Better yet, stop into our store to see and learn about the very latest we have to offer you.

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